Dealing with the IRS may get better.

Written By michael solomon

If you have ever dealt with the IRS, you may know that it historically has not been the best experience. There is a change that has been set forth by congress called the Taxpayer First Act. This act requires the IRS to develop a thorough strategy for customer service. The pillars that the IRS is set to propose changes to are:

1. Expanded Digital Services

2. Seamless Experience (Solution and Situation Results)

3. Proactive Outreach and Education

4. Community of Partners

5. Focused Strategies for Reaching Underserved Communities

6. Enterprise Data Management and Advanced Analytics

michael solomon
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